Refund Policy

Effective Date: 19.5.2025

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At SharpeCoaching we are committed to delivering high-quality personal training services. If for any reason you're not satisfied with your experience, we offer a 30-day money-back guarantee on eligible purchases.

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1. 30-Day Money-Back Guarantee

We offer a full refund on personal training packages purchased directly from us if:

• You notify us within 30 days of your purchase.

• You have not used more than 25% of your sessions within that period.

• You provide feedback on why you’re requesting a refund (to help us improve our services).

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Refunds will be issued to the original payment method within 7–10 business days of approval.

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2. Non-Refundable Items

The following are not eligible for refunds:

• Single, fully used training sessions

• Sessions booked as part of a short-term promotion (unless stated otherwise)

• Customised nutrition or fitness plans that have already been delivered

• Late cancellations or no-shows (see our Terms & Conditions)

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3. Cancellations and Unused Sessions

• If you cancel a package or plan outside the 30-day guarantee window, we may offer a pro-rata refund for any unused sessions, at our discretion.

• Cancellations must be made in writing by email.

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4. How to Request a Refund

To request a refund, please contact us with:

• Your full name

• Proof of purchase

• The reason for your request

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Email: sharpe.coaching@outlook.com

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5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website with an updated effective date.